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KOYA SUPPORT / FAQ

Answers, without the guesswork.

Find practical information about wheel measurement, Semi-Forged and Full Forged production, warranty, payment and shipping.

12 frequently asked questions Search questions and answers

Showing 12 answers across all categories.

01 / MEASUREMENT

How to Measure

Understand wheel width, backspace and offset before confirming your fitment.

Download how-to-measure guide
Backspace

Use a millimetre ruler to measure from the mounting surface to the straightedge. This measurement is the wheel's backspace, typically provided in millimetres (mm).

Offset

A (Wheel Width): divide the wheel’s total width by two to get the centreline. B (Backspace): measure from the mounting surface to the inner edge of the wheel.

Current KOYA example:
Wheel width = 300 mm
Backspace = 130 mm
Offset = 300 mm / 2 - 130 mm = +20 mm

KOYA wheel backspace measurement diagram
Quick calculator

Backspace to Offset

Calculated offset
02 / SEMI-FORGED

Semi-Forged

Learn about the process, weight benefits and KOYA ordering procedure.

03 / FULL FORGED

Full Forged

Material, manufacturing and custom-order information for KOYA forged wheels.

04 / WARRANTY

Warranty

Current coverage, claim requirements, inclusions and exclusions.

05 / PAYMENT

Payment

Available payment methods for KOYA wheel orders.

06 / SHIPPING

Shipping

Estimated delivery times within Australia and internationally.

Still need a hand?

Tell us about your vehicle, wheel size or order question. The KOYA team can help confirm the right next step.

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