Privacy Policy (Including GDPR Compliance)
KOYA Wheels Australia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us, in accordance with the Australian Privacy Principles (APPs) and the European Union General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of personal data:
Identification Data: Name, address, phone number, and email address.
Financial Data: Payment details when you make a purchase.
Transaction Data: Details about payments, orders, and services you have purchased from us.
Technical Data: IP address, browser type, and usage data collected via cookies and tracking technologies.
2. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
Your consent.
The necessity to perform a contract with you.
Compliance with a legal obligation.
Our legitimate interests, provided these interests are not overridden by your rights.
3. How We Use Your Information
We use your information to:
Process your orders and deliver products and services.
Manage our relationship with you, including customer service and communications.
Improve our website, products, and services.
Comply with our legal obligations.
4. Sharing Your Information
We may share your data with:
Shipping carriers and logistics providers.
Payment service providers.
IT and system administration providers.
Legal authorities where required by law.
We ensure that any third parties with whom we share data comply with relevant data protection laws.
5. International Data Transfers
If we transfer your personal data outside of Australia or the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.
6. Your Rights (GDPR and Australian Privacy Principles)
You have the right to:
Access your personal data.
Correct inaccurate or incomplete data.
Request the deletion of your personal data.
Restrict the processing of your data.
Object to the processing of your data for certain purposes.
Request transfer of your personal data to another party (data portability).
Withdraw consent at any time, where we rely on your consent to process your information.
To exercise any of these rights, please contact us at [insert email/contact page].
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
8. Data Security
We use appropriate security measures (including encryption, firewalls, and access controls) to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your website experience.
For more information, please review our [Cookie Policy] (or include a brief cookie explanation if you don't have a separate policy).
10. Updates to This Privacy Policy
We may update this policy from time to time. Updated versions will be posted on our website with a revised "Effective Date."
11. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, or if you wish to exercise your rights, please contact:
KOYA Wheels Australia
Email: [Insert Email]
Website: [Insert Website URL]
Effective Date: [Insert Date]